Authorisation to release records for insurance purposes

Authorisations to release records for insurance purposes – particularly when drafted in a very non-specific way – raise questions around compatibility with data protection legislation.

Inspection, storage and deletion of patient data

Patients' rights with regard to their medical history

Invoicing of hospitalisation costs

Reconciling two conflicting interests: Cost-effectiveness of hospital care and protection of patients’ data

Patient data disclosure

Medical and paramedical data is often highly sensitive. The disclosure of these data is subject to several rules.

Copies of medical invoices

Medical service providers must provide a copy of their invoice to the insured. It may be sent electronically.

Questions on data protection

Take a look at our FAQ or call our hotline.


Here you can download all documents sorted by topics.

The main provisions

Here you can find out more about changes to the Data Protection Act, which came into force on 1 September 2023.

Last modification 10.05.2023

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