Skip to main content

Published on 30 August 2019

Postfinance: no equal treatment for customers under the current law

30.08.2019 - In a letter dated 13 June 2019 in response to an enquiry from the FDPIC, Postfinance AG confirmed that their Swiss customers will still require to register an express objection if they do not wish their identity to be authenticated by voiceprint. In contrast, Postfinance makes authentication by voiceprint for foreign customers subject to their express consent. This unequal treatment, which the FDPIC has publicly criticised, (see the report on SRF’s 10vor10 programme on 20.5.2019) is set to continue.