30.08.2019 - In a letter dated 13 June 2019 in response to an enquiry from the FDPIC, Postfinance AG confirmed that their Swiss customers will still require to register an express objection if they do not wish their identity to be authenticated by voiceprint. In contrast, Postfinance makes authentication by voiceprint for foreign customers subject to their express consent. This unequal treatment, which the FDPIC has publicly criticised, (see the report on SRF’s 10vor10 programme on 20.5.2019) is set to continue.
Postfinance: no equal treatment for customers under the current law
In its response to the FDPIC, Postfinance AG maintained that this difference in treatment is due to differences in the requirements of Swiss and foreign law, and that the adoption of foreign law to cover domestic circumstances is a political matter reserved to parliament. Postfinance AG will therefore continue to treat Swiss customers differently for as long as Swiss data protection law is not brought in line with EU law.
Last modification 09.06.2023